REFUND AND RETURNS POLICY

Thank you for choosing Upholste Fabric LLC! We hope you are satisfied with your purchase of men's winter clothing. If you are not satisfied or wish to return or exchange an item, please carefully read the following refund policy for detailed information on returns and exchanges.

1. Return Policy
We allow customers to request a return within 30 days of receiving the product, regardless of whether the product has been opened or not. We want you to be satisfied with your purchase, so we offer this flexible return option.

2. Return Conditions
Product Condition: To process returns smoothly, the product must be in good condition, without significant signs of use or damage, and should include the original packaging and all accessories (such as tags, accessories, etc.).
Return Request: Customers must submit a return request within 30 days of receiving the product.

3. Exchange Policy
If you wish to exchange an item, please follow the same process as for returns. We will process your exchange request based on product availability. Please note that exchanges must also be requested within 30 days of receiving the product.

4. Return Process
Please follow these steps to request a return or exchange:
Contact Customer Service: When requesting a return or exchange, please contact our customer service team through the following methods:
Email: drew@upholstefabric.com
Phone: +1 (423) 909-0563
Obtain Return Authorization: The customer service team will provide you with a Return Merchandise Authorization (RMA) and inform you of the specific steps and address for the return.
Ship the Item Back: Pack the item securely and include the return authorization email, then ship it to the following return address:
116 Pleasant Ridge Church, Sunbright, TN 37872
Use Tracking Service: We recommend using a trackable shipping method so you can track the package status. Please keep your shipping receipt for reference.

5. Refund Processing Time
Once we receive and review the returned item, refunds are usually processed within 5 to 7 business days. The refund will be credited back to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

6. Contact Us
If you have any questions about our refund policy or require further information, please feel free to contact us. Our team is dedicated to serving you!

Thank you for choosing Upholste Fabric LLC! We look forward to providing you with a hassle-free shopping experience and high-quality men's winter clothing!